Terms of service

Terms & Conditions

Last updated: August 2026

Welcome to Bard's Loot.

These Terms & Conditions apply when you use our website or purchase products from Bard's Loot.

By using our website or placing an order, you agree to these Terms & Conditions.

About Bard's Loot

Bard's Loot is an Australian business operated as a sole trader.

Throughout these Terms & Conditions, "Bard's Loot", "we", "us" and "our" refer to Bard's Loot.

Products

We do our best to ensure that product descriptions, images, colours and other information on our website are accurate.

However, slight differences may occur between product images and the actual product, particularly where products are handmade, individually produced, or photographed under different lighting conditions.

We reserve the right to update product information, descriptions and pricing when necessary.

Product availability

All products are subject to availability.

If an item becomes unavailable after you place an order, we will contact you and provide an appropriate solution, which may include a refund.

Prices

All prices displayed on our website are in Australian dollars (AUD) unless otherwise stated.

Prices may change from time to time. A price change will not affect an order that has already been accepted and paid for, except where an obvious pricing error has occurred.

Orders

When you place an order, you are making an offer to purchase the products in your order.

Your order is subject to acceptance and product availability.

We reserve the right to cancel an order in circumstances such as an obvious pricing error, suspected fraudulent activity, or circumstances where we are unable to fulfil the order.

If we cancel an order after payment has been received, we will provide an appropriate refund.

Order cancellations

Because orders may enter fulfilment shortly after being placed, we generally cannot guarantee that an order can be cancelled once it has been placed.

If you need to request a cancellation, please contact us as soon as possible. If your order has already entered fulfilment or been dispatched, we may not be able to cancel it.

This does not affect any rights you may have under Australian Consumer Law.

Shipping

Shipping and estimated delivery times are described in our Shipping Policy.

Delivery timeframes are estimates and are not guaranteed dates.

Returns and refunds

Our Returns & Refunds Policy explains how we handle change-of-mind requests, damaged or defective products, incorrect orders and refunds.

Nothing in our Returns & Refunds Policy excludes your rights under Australian Consumer Law.

Payments

We accept payment methods made available through our Shopify checkout, which may include credit and debit cards and other payment options such as Afterpay.

Payment must be successfully received before an order can be fulfilled.

Website use

You agree to use our website lawfully and in a way that does not interfere with the operation or security of the website.

You must not attempt to gain unauthorised access to our website, systems or accounts, or use our website for fraudulent or unlawful purposes.

Intellectual property

The Bard's Loot name, branding, logos, website content, photographs, graphics, text and other original materials provided by Bard's Loot are owned by or licensed to us and may not be reproduced, copied or used without permission.

Third-party services

Our store may use third-party services and platforms to process payments, fulfil orders, provide shipping services, analyse website traffic, or provide other services necessary to operate our business.

These services may have their own terms and privacy policies.

Limitation of liability

To the extent permitted by law, Bard's Loot is not responsible for losses caused by circumstances outside our reasonable control, including significant carrier disruptions, natural disasters, government restrictions, or other events beyond our reasonable control.

Nothing in these Terms & Conditions limits or excludes any rights or remedies that cannot legally be limited or excluded under Australian law.

Australian Consumer Law

Nothing in these Terms & Conditions is intended to exclude, restrict or modify any rights or remedies available to consumers under the Australian Consumer Law or other applicable legislation.

Changes to these Terms

We may update these Terms & Conditions from time to time.

The latest version will be published on our website with the updated date.

Contact

If you have any questions about these Terms & Conditions, please contact us through our Contact Us page.

We'll aim to respond within 1–2 business days.